Although nobody like complaining customers, but if you consider this optimistically they present you with a great opportunity to recognize and rectify specific problems into your current systems or product. These complaints can also help you to cement your relationship with your present customers by allowing you to establish that you value them by taking their concerns in earnest and dealing with their complaints.

Here are some of the tips to follow for a healthier relationship with your customer.

Get A Strategic Approach

Develop and follow a clear, flexible, friendly & open policy on complaints. Complaints are a gift and you should look at yourself as lucky that your customer is prepared to hand over valuable time to help you meliorate your organization.

Train Your Staff & Management Unit In Complaints Handling

Make them well-versed, doing this will give them confidence in tackling the difficult customers & support in their actions. Top-drawer complaint handling isn't easy & can sometimes be nerve-wracking and feel unrewarding. Confirm its significance in providing great customer service.

Assure that you can work on complaints from all sources

These days, there are four main means to complain - personally, by email/internet, by telephone or via mail - and your organisation needs to be able to handle each of these expeditiously. Give complaining enough priority & authority Staff should be very well-schooled with that complaints should be at the top; of preferences for your operation, and anybody who deals with them must hold sufficient authority to resolve them utterly. 

Establish a process to log and examine all complaints and share with every employee

One can learn so much regarding the problems with internal processes, specific employees/managers, training, and product - free.

If you're a recent graduate or under the age of 24, then it is the right time you some the world's leading brands what you have got.

Every year D&AD, the universal association for creative advertising and design, hold the New Blood Awards in order to set young designers the real world challenge for a top, global brand.

Whether you’re a copywriter or a digital specialist, photographer, product designer or something in-between – they have a category for you. Interested creatives under 24, and recent grads, are being set briefs by all 14 big brands that can be downloaded from here.

No matter if you work alone or as part of a team, D&AD will forward your ideas to the brands and evaluated by the brand representatives, accompanied by a panel of the best creatives from across the world.

Award Levels

New Blood In Book (previously Best of Year)

A cream off of the best work presented for every brief.

New Blood Nomination

Work exceeding the Book standard and holds the potential to win a New Blood Yellow Pencil.

New Blood Yellow Pencil

Work that is outstanding, rather than merely brilliant, gets a New Blood Yellow Pencil award.

New Blood White Pencil (introduced this year)

Exceptional work as a response to any of the briefings that uses creativity to do good for the planet.

New Blood Black Pencil (swapping Student of the Year)

The ultimate award for new, best of the best creatives.

The Black Pencil is chosen from the entries of Yellow Pencil-winning, across all categorieAnyone can apply to this award that includes people in part-time or full-time education; fresh graduates who completed their course within the past couple of years; anyone under 24. The deadline is 31 March 2015, 5pm GMT on and this year's brands are presented below.

Prize:

Successful candidates will get their work published in the D&AD annual & featured on the D&AD website and will be put to display at the Awards Night, as well as at D&AD exhibitions & events tThroughout the world.

Success at the D&AD Awards gives access to a whole lot of benefits available to any company or individual credited on work that makes to the Book and above.

Discover more and participate in the competition here.

With over 10 years in the IT business world, BrandedLogoDesigns has been able to attain a discernible spot in the industry. No single factor can be held responsible for the growth and expansion of the company as it is an amalgamation of quality design, dedicated work attitude and customer oriented services. Since 2003, the time when BrandedLogoDesigns come into existence, we have not compromised on the quality of our designs and customer requirements. The company had the intent to have loyal and contended customers all across the globe, and since day one we are following the same objective. Initially we only dealt with logo designing. We later realized that our customers have to approach other companies, far more expensive and unreliable, for website designing and other branding methods. This was the evolution phase of our branding solution with the aim to meet maximum needs of our customers related to their online marketing.

From the customers’ point of view, we practice two way communications and incorporate their ideas in our work process and design implementation. We believe that 100% satisfaction can never be achieved if customer feedbacks and views are not intertwined with design. Not only our customer support officers but our front line designers and departmental heads are also in touch with the customers. A third medium always creates ambiguities and misunderstandings. For this reason, all our designers practice the rule of listen èaskèconfirmèaskèdesignèask. This practice have enabled the company to reduce the number of BrandedLogoDesigns complaints to nearly one forth in just a period of two years, still heading for further improvement.

All designers are aware of the practical challenges that arrive transforming a concept into a logo design or icon. For this reason, at BrandedLogoDesigns all customer issues and complaints are taken constructively and we perceive it as a chance to improve further. It has never been in the history of BrandedLogoDesigns that any complaint has gone unattended and the customer remained unsatisfied at the end. We do not consider customers simply as the ones who pay us, but the ones whom we stand for, and therefore, we bear no compromise on customer happiness and satisfaction. We have encountered some dirty and besmirched practices on the web for downsize the reputation of the company. With a large poll of satisfied customers, we can undoubtedly deem that these are the strategies by other companies in their endeavor to devalue BrandedLogoDesigns.

Scam messages and claims for discontentment on web forums are some of the common activities that our competitors have followed to pollute our name. However, we are confident that such messages would barely have any influence on the status and customer standing of BrandedLogoDesigns, which has been able to move forward even with these obstacles. We have grown with our passion and creativity in work and we advise the same to our competitors if they want to stand parallel to us. We also request our proud customers to contact us for any of their issue and refrain from believing these scam messages.